Temporary accommodation during COVID-19

The accommodation support that TAS provided throughout the COVID-19 Alert Levels was a temporary measure to assist people who were displaced due to COVID-19. A number of government programmes have been stood up that can help people who require ongoing support.

By phone

Call us on: 0508 754 163

Calling us is free within New Zealand. We’re open 8.30am to 4.30pm, Monday to Friday, and we’re closed on public holidays.

Getting help with phone calls

If you speak a different language

You can use the free telephone interpreting service.

  1. Call us after 9:00am
  2. Ask for an interpreter.
  3. Tell us what language you speak.
  4. An interpreter will join you shortly.

If you are Deaf or hearing impaired

We can use the Video Relay Service to provide information after 9:00am. Visit the NZ Relay website to find out how it works.

New Zealand Relay website(external link)

By email

You can email us at temp.accom@mbie.govt.nz

By post

Our postal address is:

Temporary Accommodation Service
Ministry of Business, Innovation and Employment
PO Box 1473 
Wellington 6140

Media enquiries

For media enquiries, email media@mbie.govt.nz or call the MBIE media team on 027 442 2141.

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